Empowering Modern Health Clinics with Seamless Digital Integration

Client: Direct Lab
Sector: Clinical Laboratory / Digital Health
Scope: End-to-End Digital Health Lab System Implementation
Services: Reservation, Payment, Test Tracking, Device Integration, Doctor Approval, Online Result Access
Deployment: 5+ branches across Indonesia

🔍 The Challenge

As Direct Lab scaled to meet growing healthcare demands, manual processes like test reservations, payments, and result approvals became bottlenecks. Patients expected faster access to results, while doctors and management needed visibility and reliability.

🚀 The Digital Health Solution by Mayantara

Mayantara partnered with Direct Lab to design and implement a fully integrated digital health laboratory system, built to modernize every stage of lab operations with efficiency and scalability.

Key Features Implemented:

• Online Reservation & Payment System
  A user-friendly interface for patients to book and pay for lab tests digitally.

• End-to-End Lab Test Tracking
  Real-time status updates for sample tracking and lab processes.

• Medical Device Integration
  Direct integration with lab instruments to ensure accurate and automated data entry.

• Online Doctor Approval Workflow
  A secure platform for medical professionals to validate and approve test results remotely.

• Patient Portal for Results
  Patients can view lab results and test statuses anytime, from any device.

• Multi-Branch Deployment
  Successfully implemented in more than 5 branches across Indonesia, maintaining consistent quality and reporting.

📊 The Impact

A robust management dashboard was developed, offering real-time insights into transactions, sample flow, service usage, patient activity, and more — all essential for strategic decisions in digital healthcare operations.

Modules Included:

• Dashboard & Report Center

• Lab Activity & Patient Management

• Transaction & Sample Flow Monitoring

• Master Data (Test Types, Kits, Services)

• Web Content & Contact Integration

• User Management & Audit Logs

• System Configuration & Templates

🌐 System Interface Preview

Below is a snapshot of the custom dashboard system built for Direct Lab, showcasing live data visualization and operational control features:

🧹 The Outcome

Direct Lab now operates as a fully digital, patient-focused laboratory network. Patients experience faster, more transparent services. Doctors benefit from accessible validation tools, and management enjoys data-driven oversight — all aligned with modern digital health standards.